No products in the cart.
Warranty & After Sales
At lafoire.mu, we are committed to providing our customers with high-quality products and exceptional customer service. To ensure your complete satisfaction, we have outlined our Warranty and After Sales Policy, which covers all products purchased through our platform from various suppliers.
Warranty Coverage
Product Warranty
- Each product listed on our platform comes with a warranty provided by the supplier. The warranty period and coverage will vary depending on the supplier and product category.
- Warranty details, including the duration and specific terms, will be clearly stated on the product page. In case of any issues, please refer to the product warranty information for specific instructions on how to claim a warranty.
Warranty Claims
- If your product is faulty or defective within the warranty period, please contact us to initiate a warranty claim.
- Depending on the supplier’s policies, you may be required to provide proof of purchase (e.g., receipt, order confirmation) and/or photographic evidence of the defect.
Exclusions
- The warranty does not cover damage caused by misuse, accidents, unauthorized repairs, or wear and tear from normal use.
- Products that have been altered or modified by the customer or a third party are not eligible for warranty claims.
After Sales Support
Customer Support
- We aim to ensure that you are fully satisfied with your purchase. If you need assistance or have any concerns, you can reach out to our customer support team.
- For inquiries related to product functionality, defects, or other after-sales concerns, please contact us.
Returns and Exchanges
- Our return and exchange policy allows for returns of items in accordance with the supplier’s terms. Each supplier has their own return and exchange policies, which are clearly listed on the product page.
- For returns due to defects or incorrect items, please contact the us directly to arrange for a return or exchange. Make sure to follow the instructions to ensure your return is processed efficiently.
Refunds
- If you are entitled to a refund, it will be issued according to the Return & Refund policy and processed once the returned product is received and inspected. The refund will typically be credited back to your bank account within a certain number of days..
How to Reach Us
If you have any questions about your warranty or after-sales service, feel free to reach out to us. We will be happy to assist you.
- Email: info@lafoire.mu
- Phone: 55 07 27 07 / 54 54 31 64
We are dedicated to ensuring that your shopping experience is smooth and hassle-free. Thank you for choosing lafoire.mu.